Debra Higgins attended the 2016 Insider’s Forum Conference

Debra Higgins attended the 2016 Insider’s Forum Conference in San Diego, CA in September.  The conference centered around two key themes, Brilliant Thinking and Communicating.  The Operations profession is undergoing rapid change due to the challenges and opportunities of the advances in technology and a new generation of tech-savvy clients.  Debra attended the Operations Team track throughout the conference and was able to network with peers and collaborate on best practices and operational excellence in the industry.